FAQ

πŸ“Œ What services do you offer?

We provide tailored virtual assistant support including admin support, client onboarding, content management, email management, and more. Services can be purchased as predefined packages or A La Carte, based on your business needs.

πŸ“© How do I get started?

Email us at luxuryvirtualassistant22@gmail.com with the service or package you’re interested in. All first-time clients are required to schedule a Discovery Call to ensure we’re a perfect fit.

πŸ“ž What is a Discovery Call?

A Discovery Call is a brief consultation to discuss your business needs, determine the best package or services, and confirm expectations. After the call, you’ll receive options for packages or A La Carte services.

πŸ’³ How do I pay for services?

After your Discovery Call, an invoice will be emailed to you for payment.

⏱️ What are your response times?

Our services are tailored to your business. Standard response times are 24–48 business hours, but some clients may require faster responses β€” this is determined during your Discovery Call.

πŸ“‚ How are projects delivered?

Completed work will be sent via your preferred platform, such as email, Google Drive, or Dropbox, ensuring you receive your project professionally and on time.

πŸ”„ Can I request additional support after my initial package?

Absolutely! Additional services or updates are always available β€” simply reach out via email and we’ll accommodate your needs.

πŸ”’ Are your services confidential?

Yes. We respect your privacy and handle all client information with strict confidentiality and professionalism.

πŸ› οΈ Can I create a customized package?

Yes! We can work out the details and tailor a package that fits your needs during your Discovery Call.

πŸ“… Do you work on weekends?

Not typically, but if you need support on weekends, it can be arranged for an additional fee.