FAQ
π What services do you offer?
We provide tailored virtual assistant support including admin support, client onboarding, content management, email management, and more. Services can be purchased as predefined packages or A La Carte, based on your business needs.
π© How do I get started?
Email us at luxuryvirtualassistant22@gmail.com with the service or package youβre interested in. All first-time clients are required to schedule a Discovery Call to ensure weβre a perfect fit.
π What is a Discovery Call?
A Discovery Call is a brief consultation to discuss your business needs, determine the best package or services, and confirm expectations. After the call, youβll receive options for packages or A La Carte services.
π³ How do I pay for services?
After your Discovery Call, an invoice will be emailed to you for payment.
β±οΈ What are your response times?
Our services are tailored to your business. Standard response times are 24β48 business hours, but some clients may require faster responses β this is determined during your Discovery Call.
π How are projects delivered?
Completed work will be sent via your preferred platform, such as email, Google Drive, or Dropbox, ensuring you receive your project professionally and on time.
π Can I request additional support after my initial package?
Absolutely! Additional services or updates are always available β simply reach out via email and weβll accommodate your needs.
π Are your services confidential?
Yes. We respect your privacy and handle all client information with strict confidentiality and professionalism.
π οΈ Can I create a customized package?
Yes! We can work out the details and tailor a package that fits your needs during your Discovery Call.
π Do you work on weekends?
Not typically, but if you need support on weekends, it can be arranged for an additional fee.